Refund policy

**REFUND POLICY: copy everything below this line**

Last updated: October 24, 2026

Every Aggressively Mediocre item is printed just for you, on demand, after you order it. That's great for the planet and terrible for "I changed my mind." Here's how returns, replacements and refunds work.

**The short version**

- Got something defective, misprinted, damaged in transit, or just plain wrong? We'll replace it or refund it for free. Tell us within **30 days of delivery** and include a photo.
- Ordered the wrong size, changed your mind, or decided the joke is too accurate? Because everything is made to order, we can't accept returns or exchanges for those reasons.
- Lost package? Let us know within 30 days of the estimated delivery date and we'll sort it out.

**Defective, misprinted, damaged or wrong items**

Our products are aggressively mediocre in spirit only. If the quality actually is, here's what we cover at no cost to you:

- Printing errors (misprints, smudges, wrong or missing design)
- Manufacturing defects (holes, broken seams, peeling or faulty items)
- Items damaged in transit
- Wrong item, wrong size or wrong color compared with what you ordered

To make a claim, email aggressivelymediocre24@gmail.com within **30 days of delivery** with:

- Your order number
- A clear photo (or a few) showing the problem, and the label or packaging if the item arrived damaged
- A short description of what went wrong

Once we confirm the issue, we'll send you a free replacement or issue a full refund for the affected item(s), including the shipping you paid for them, whichever you prefer (subject to availability). In most cases you won't need to send anything back; please don't return items unless we ask you to.

**What we can't take back**

Because every item is custom-made for your order, we don't offer returns, exchanges or refunds for:

- Wrong size ordered (please check the size chart on each product page before ordering; we believe in you)
- Change of mind or buyer's remorse
- Minor color or placement variations between your screen and the finished product, which are normal for print-on-demand items
- Normal wear and tear, or damage caused by washing or care not following the care instructions
- Problems reported more than 30 days after delivery

**Lost, returned or undeliverable packages**

- **Lost in transit:** If tracking shows no delivery and your package hasn't arrived, email us no later than 30 days after the estimated delivery date and we'll investigate with the carrier and our fulfillment partner. Confirmed lost packages are replaced or refunded.
- **Wrong or incomplete address:** Please double-check your shipping address at checkout. If a package is returned or lost because the address provided was incorrect or incomplete, we can reship it once you confirm the correct address, but reshipping costs are your responsibility. We can't refund orders lost because of an address error.
- **Unclaimed or refused packages:** If a package is returned because it wasn't collected, or was refused (including refusing to pay import duties or taxes), we can reship it at your cost. These orders aren't eligible for a refund.
- **Marked delivered but missing:** Please check with neighbors and your local carrier first, then contact us and we'll help you file a claim with the carrier.

**Cancellations and changes**

Orders go into production quickly, usually within a day. If you need to cancel or change something (like the size or address), email us as soon as possible. If production hasn't started yet, we'll happily cancel or update it with a full refund. Once printing has started, we can't cancel or change the order.

**Refunds**

Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it can take 5 to 10 business days for the refund to show up.

**Customers in the EU, UK and other regions**

Because our products are made to your specifications after you order, the statutory right of withdrawal for change of mind does not apply to them (for example, under Article 16(c) of EU Directive 2011/83/EU and the equivalent UK rules). Nothing in this policy limits any other rights you have under the consumer laws of your country, including rights for faulty or misdescribed goods.

**Questions?**

Email aggressivelymediocre24@gmail.com. A real (moderately enthusiastic) human will get back to you, usually within 1 to 2 business days.